Same here. I have the medium bifold, and this is my only gripe. Since the leather is so thick, they couldn't use leather layers to create the card slots, and instead its just 1 layer with slots cut into it, so the cards get bent. I've had the wallet for just over a year and have replaced my work ID card twice and will be replacing my debit card for the 2nd time next week. Having said that, I do use those cards multiple times a day so they get stressed a lot.
Fortunately, I think it's mainly because the leather is SO durable and thick, so it took a year of use to soften up and smooth down a bit. So perhaps my gripe is the wallet is "too" high quality and could really benefit from thinner leather where the card slots are.
Besides that is a very nice wallet and I can easily see it lasting me 20 years.
EDIT: I see on their website the medium wallet has been redesigned from the one I have. Interesting.
This also happened to me. I shot them an email and they shipped me the new redesigned wallet at no extra charge.
Their customer service is amazing. Only bad thing about the whole thing... Now I have to re break the new wallet to look amazing like my older one did.
39
u/ShawnS4363 Dec 14 '13
I don't like the fact that all of my cards are bent to the point that they have almost broken in half. Other than that it's a nice wallet.