r/woahthatsinteresting 7d ago

How Qantas treats their customer's baggage

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7.2k Upvotes

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838

u/EmbarrassedEscape757 7d ago

Fucking assholes

33

u/23826 7d ago

I got news for yah, it's not just Qantas. I've got some friends who work in the industry and they told me they purposely toss the shit out of bags just for the fun it, but also because they just having a bad day and take their anger out on the bags. They aren't paid enough and don't have time to treat every bag with care. That's what they told me. They literally don't give a shit about any bag.

It's very likely this job will be replaced entirely automated robots/machines in the near future. Probably just have a few guys to manage the machines all day.

34

u/Tenpoundtrout 7d ago

This is worse than “not giving a shit” this is intentionally trying to harm, psychopath behavior.

1

u/seanieh966 6d ago

Damage. You can’t harm a suitcase.

1

u/Tenpoundtrout 6d ago

Referring to harming the owner of the suitcase that presumably did nothing to this person.

1

u/Magsec5 5d ago

Nah, just base level job for base level ape brains.

0

u/SeaniMonsta 6d ago

While agree the behavior is more than "not giving a shit." I wouldn't call this psychotic. I grew up with someone that was literally diagnosed as such and it's just not at all the same.

I would go ahead and call this immaturity + testosterone + low intellect.

-1

u/Pickled_Ass 7d ago

Throwing a bag isn't psychopathic, touch grass.

-2

u/Silver_Double4678 7d ago

Calm down. If you’ve never been this mad at work, you’ve never been forced to keep a low wage, unsatisfying job. It’s not cool behavior, but it’s not “psychopath” behavior either. These guys aren’t thinking about you, you egomaniac. These bags belong to the airline and probably all look like their immediate supervisor’s head to these guys

3

u/weizikeng 7d ago

The bags don't belong to the airline, they belong to individual people who have nothing to do with the working conditions there. The fact that you think it's okay to take your anger out on people who have nothing to do with the issue says a lot about your personality (like the husband who has a bad day at work and then lashes out at his wife and kids).

-1

u/Silver_Double4678 7d ago

Big stretch from “maybe there is a reason for this behavior” to me beating my wife. I encourage you to read a little deeper into the thread so you understand better what I was trying to say. I’ve never excused the behavior but only tried to shed some light on some larger issues.Or don’t it’s a Reddit comment thread 🤷

2

u/Time-Ebb-6969 7d ago

I've worked very shitty jobs. I didn't act this way. You're getting paid to do a job. Do it correctly or GTFO.

-3

u/Silver_Double4678 7d ago

I guess you are just a better person than all the rest of us. Congratulations on rising above the fray

5

u/tragicdiffidence12 7d ago

I think you’re overestimating how many people are shitheads and damage the property of people who did nothing to them. He’s normal. You’re not.

-1

u/Silver_Double4678 7d ago

I think you don’t spend enough time with low wage workers, or you’re a snitch and everyone is on their best behavior around you

4

u/tragicdiffidence12 7d ago

I think you spend too much time with assholes and now believe everyone does this crap. This isn’t normal. And it’s an insult to suggest that low wage workers behave like complete thugs when given the opportunity.

0

u/Silver_Double4678 7d ago

You’re adding a lot of baggage (pun intended) to my comments. I’ve said several times this isn’t the “right” thing to do, and I don’t think this is how all low wage workers think or act all or even most of the time. But these guys got filmed at their worst, and the comment section is completely oblivious to any awareness of class consciousness or workers rights, or the bigger picture in general. It’s just, “fuck these poors, they just like to act like animals for no apparent reason”. If these guys are pissed, there is probably a reason, and it probably has something to do with how they are treated, how they are compensated, and how much money the airlines make compared to them. Most people are pretty decent most of the time, no matter how the world treats them. Sometimes the struggle gets you down and you slam a bag on a conveyer belt. Rough baggage handling vs massive income inequality. I know where my concern lies.

2

u/my2cents4sale 7d ago

You are one of those self-righteous people that makes the labor movement look bad. Stop defending this shit in the name of labor rights, they do not and should not be representative of our purpose. People are not mad because they’re poor, they’re mad because that behavior is unacceptable. Fuck you for actively damaging our cause.

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u/Silver_Double4678 7d ago

Sorry that’s what you took from this comment thread. I didn’t just defend their behavior, I tried to shed some light on the reasons for it. Different opinions are allowed. You can try to keep me out of your tent, but those of us in the bigger more successful tent will make room for you when you gain some understanding or lose the taste for boot (now THAT was self-righteous!)

-2

u/acquiescentLabrador 7d ago

Careful man, trying to provide insight into human behaviour instead of judging low paid over worked workers from a ten second clip is basically heresy on Reddit

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1

u/XxUCFxX 7d ago

They’re right, you’re wrong

1

u/Time-Ebb-6969 5d ago

No, I was just taught to do a good job. Sorry you weren't raised with a good work ethic.

-3

u/Pickled_Ass 7d ago

his job is to move the bags to the conveyor belt, where in this video is he not doing his job?

1

u/universecentre03 7d ago

But look at how much they get paid. Then come here and say this. Airport / baggage handlers starting wage is well above $29 per hour.

1

u/Silver_Double4678 7d ago

That’s 60k/ year before taxes…for a physically demanding high stress job. It’s not a terrible wage. Airlines globally profited about 32 billion last year. Do the CEOs and CFOs of these companies deserve 350x more profit than the average worker?

1

u/universecentre03 6d ago

Are you aware it’s probably more than that? No one is forcing them to do that job. They can look for better higher paying jobs.

There’s no reason to ruin other belongings if you’re miserable person.

1

u/Silver_Double4678 6d ago

Google says it’s less. Also, we should address the reason these guys are miserable (the 350x pay thing, along with shitty working conditions). Unimaginable wage inequality vs some scuffed up Samsonite. I know what I’m concerned about

1

u/SchmuckTornado 5d ago

Only a moron would try to create a false equivalence like that.

0

u/Silver_Double4678 5d ago

Your name calling is quite persuasive. I'm inclined to engage in civil debate with you regarding our differnt opinions.. What's false about my equivalence? you don't think these guys are upset that the CEO gets rich off of their sweat? Where is my flawed or false reasoning?

1

u/SchmuckTornado 5d ago

I'm not, you're a fucking idiot lol.

What's false about my equivalence?

" Unimaginable wage inequality vs some scuffed up Samsonite. I know what I’m concerned about" The implication that somebody can only care about one or the other.

you don't think these guys are upset that the CEO gets rich off of their sweat?

And? I'm upset too, I don't go around destroying people's shit. Fast food workers are upset about it too, doesn't make it ok to spit in customer's food. Only a moron would imply that it's ok for employees lash out at innocent customers because CEOs get paid too much.

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u/SchmuckTornado 7d ago

They aren't paid enough and don't have time to treat every bag with care.

Bullshit, they're just assholes and they'd be doing it regardless of pay or time.

7

u/Electronic-Smile-457 7d ago

Hey, I just posted a similar reply! Most underpaid people do the right thing at work, don't disparage them by allowing this excuse for BS behavior.

3

u/Silver_Double4678 7d ago

This is the opinion of an asshole

2

u/SchmuckTornado 7d ago

I understand that you’re the kind of trash person who would act like that.

2

u/Silver_Double4678 7d ago

If it was your suitcase, I would open it and take a dump in it

2

u/SchmuckTornado 7d ago

Yes we’ve already established that you’re also trash.

2

u/Silver_Double4678 7d ago

But nobody threatened to poop in my suitcase, so who’s ahead here?

0

u/Miserable-Alfalfa-85 7d ago

They getting paid too much...don't get paid enough right...

16

u/firesidechitchat 7d ago

Your friends sound like assholes

-2

u/Miserable-Guava2396 7d ago

No doubt but terrible work for awful pay will do that to you.

You can think it's not an excuse or whatever, but reality is it's true.

4

u/Card_Board_Robot_5 7d ago

So if I spat in your burger in high school, all good, because the job sucked and I made $5.15/hr?

This isn't how you handle things, champ.

0

u/Pickled_Ass 7d ago

Spitting in food is a crime, throwing a bag is not.

2

u/soccerguy721 7d ago

Actually it is called destruction of property and criminal mischief and is a crime- can be a felony or misdemeanor when intentionally done

1

u/Pickled_Ass 7d ago

comparing apples to oranges

1

u/Card_Board_Robot_5 7d ago

Both are fucked up. Don't get your point with that one

3

u/Time-Ebb-6969 7d ago

It's not an excuse. They're immature and don't care about others.

6

u/Dr_Quest1 7d ago

You have some winners for friends...

1

u/Noryian 7d ago

Unlikely. The thing is - most of sorting is already done by machines. And it works only until everything fucks up (which during holiday season happens 2-3 times a week) and you have to do everything manually.

Also on a middle sized airport there is already only "few guys" in the sorting area to begin with. In case of my handling company we have only 4-5 guys on each shift which means each one has to load/unload approximately 15k kgs of luggage daily during high season.

But yeah, behaviour like that would led to contract termination. What is presented here is just malice.

1

u/Hirakox 7d ago

Nah robot is too expensive. They just need to hire a new one now and then

1

u/23826 7d ago

Robots are much cheaper in the long run for big corps. Salary + health benefits + training + potential legal claims/defending worker's comp stuff + potential strikes .... cost companies a lot of money per employee.

1

u/Hirakox 7d ago

Nope if they hire it from outsource or interns or "helpers". Those company always find a way to cut corners.

Moreover Those robots can cost a lot too at first and sometimes the maintenance can be quite a hassle. If not almost every airport will implement that system.

1

u/RScottyL 7d ago

Yeah, I can imagine there are bad people in the bunch at all of the airlines that do stuff like this!

1

u/jailtheorange1 7d ago

If they aren’t paid enough are they aware that they can apply for different jobs?

1

u/23826 7d ago

Everyone I know that works for airlines loves to travel. And they get the huge benefit of traveling on standby, to anywhere in the world, for dirt cheap.

1

u/More-Standard6600 7d ago

Why is there even people doing this job, like airports make enough money to automate this crap.

1

u/thatwolfieguy 7d ago

This is why I buy luggage at the thrift store. Why would I spend hundreds of dollars on luggage only to have it get intentionally abused whenever I travel?

1

u/toolsoftheincomptnt 7d ago

People I know who’ve worked baggage got amazing flight perks through the airline.

So shit pay isn’t a good excuse, assuming that’s common to this role.

1

u/Apricotpeach11 7d ago

Tell them they can find another job. They don’t have to do this job.

1

u/anchorftw 7d ago

If they "don't have time" to treat each bag with care, they probably shouldn't have time to lift the bags into the air and slam them down onto the conveyor. It literally takes them longer to mishandle them.

1

u/Klik23 7d ago

Those poor guys that have a job with benefits and healthcare, destroying other people's property cause they aren't getting paid enough. Boo hoo. Tell them to quit and find other jobs instead of destroying valuables inside peoples luggages. I bring wine and hard to get liquor when I travel. I don't need my shit destroyed. Don't ruin my day cause your having a bad day.

1

u/al_mc_y 7d ago

I'm more used to baggage handlers being referred to as kickers and throwers

1

u/Appropriate-Door1369 7d ago

So tell them to find a job that pays more

1

u/mspe1960 6d ago

Its one thing to not care. I would almost get that. That one dude was taking extra effort to do harm to the bags and their contents. He needs to be fired.

1

u/Canadian_Rasputin 6d ago

You need better friends

1

u/23826 5d ago

I'll have to see if Amazon has any on sale for Christmas.

1

u/-Acta-Non-Verba- 5d ago

United breaks guitars, I hear...