r/nashville 1d ago

Bad Exxon gas Help | Advice

Hi friends!

Has anyone gotten bad gas at Exxon in the last week, specifically from the one on Charlotte at the 65 overpass?

I filled up about half a tank on Wednesday, didn’t drive Thursday, and then Friday when I went to start my car it basically stalled and expelled a bunch of smoke. It’s since been towed to my shop and my mechanic found a post on Facebook about the Exxon on Shelby giving someone bad gas yesterday, so I’m trying to see if mine was affected too. I haven’t found any posts about it yet, unless I’m not in the groups people are posting in.

14 Upvotes

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u/No_Camera_2814 1d ago

Don't wait for the mechanic to tell you it's bad gas if you have a strong reason to believe that's the case. Call the Tennessee Department of Agriculture Fuel Quality hotline immediately so they can take samples and perform an inspection before it's too late. 1-800-OCTANE1.

https://www.tn.gov/agriculture/consumers/fuel/quality-complaints.html

Don't file an insurance claim unless it's the last resort. The gas station has insurance for this. By filling with your auto insurance, they'll likely be too slow to prove cause, you'll pay a deductible, and you risk a rate increase.

7

u/throwwwwwwalk 1d ago

Submitted the form! Thanks for this, seriously

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u/throwwwwwwalk 1d ago

Oh perfect! Great to know - thanks so much

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u/_thefutureisdead_ 1d ago

Definitely consider talking to a lawyer and documenting everything

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u/NoMasTacos All your tacos are belong to me 1d ago

You don't consult with a lawyer for something like this especially at this stage.

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u/throwwwwwwalk 1d ago

Yeah I would only consider that if my insurance didn’t cover it and the gas station was refusing to pay lol

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u/NoMasTacos All your tacos are belong to me 1d ago

If your insurance covers it, and they do not recover from the gas station, your rates will raise. Its a claim.

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u/throwwwwwwalk 1d ago

The shop would need to diagnose it as bad gas first, but yes - I pay with the Exxon app so I have record of that transaction/visit. Originally the tow driver thought there was diesel in my tank, and my receipt says I paid for unleaded 😵‍💫

Also my insurance covers instances like this as well thank god lol

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u/SpiceeNuggies 1d ago

What claim would be needed to cover this for insurance? I’m curious because I had a friend get bad gas at an Exxon in East Tennessee.

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u/throwwwwwwalk 1d ago

When I called Progressive I asked if comprehensive coverage also includes damage from bad gas or incorrect gas if it wasn’t my fault/intentional - I had checked the comprehensive coverage documents and it didn’t mention it specifically. The agent said yes, they cover any damages caused by “bad gas” as comprehensive coverage basically means any damage that isn’t caused by another vehicle or standing object (pole, wall, things to crash into etc)