r/bayarea 3d ago

Home Internet service providers Work & Housing

You know what, for the past 10 years there's only one home Internet provider for my condo building. It's Xfinity.

I'm not complaining the price, it's about the speed. The hub to my building pannel speed is capped at 75Mbps. Sometimes, the connection is choppy.

How come the world Internet or information industry center has such ridiculous Internet service providers? No one want to solve this?

9 Upvotes

12

u/Stopakilla05 3d ago

Sonic fiber is now available in my neighborhood, I've had really no complaints but the 10 gb is very enticing and it's reasonable too.

6

u/smp476 3d ago

Get it. I used to have 750Mbps with Xfinity for a few years. Sonic was about $15 cheaper per month. It was painless to change over. More importantly, I had a slight billing issue, called support, went straight to a person and was done with the support call in about 3 minutes. Can't imagine going back

10

u/binding_swamp 3d ago

Sonic internet is the answer. Convince your condo board

1

u/Working_Knee6373 2d ago

great. I will go for this.

0

u/taylorlightfoot 2d ago

I work for Sonic in sales. Where are you located? Sonic isn't everywhere and sometimes gaining access to a condo complex can be difficult due to conduit permissions and HOA approval. If you want to email me your address, I can see if we have service on your street, then from there look into feasibility of bringing it into the complex. If it's able to be added in as serviceable, I can put orders in on your behalf and then you get 2 months free with free installation. [Taylor.Lightfoot@sonic.com](mailto:Taylor.Lightfoot@sonic.com)

3

u/Background_South_963 3d ago

Your federal state and local government failing to prevent ISP monopolies from forming, in other words, not forcing Comcast to compete with other ISP in your area

3

u/Individual_Agency703 3d ago

T-Mobile Home Internet

2

u/EZbaked78 3d ago

I’ve had sonic for the past year. Super fast, cheaper (generally), with great customer service. Zero complaints, can’t recommend them enough.

2

u/Odd_Pop3299 3d ago

Sonic. I would switch to it if my HOA doesn’t limit us to Comcast

2

u/Urabrask_the_AFK 3d ago

I’m still waiting on Sonic …been “pre-construction” status past 3 years.

At the very least get AT&T fiber 500 plan. $65. Price has never increased unlike Comcast shenanigans

1

u/OldManRiversIIc 3d ago

The Internet is horrible in the US in general. If you look at speed and prices in other modern countries we are paying too much for crap service and crap speeds

0

u/Disastrous_Yam_1410 3d ago

lol. What are you comparing to?

The USA has a massive infrastructure that doesn’t get updated overnight. Many countries did not jump on the Internet until the USA had it for years. Hence their infra is much more modern.

We were first. Change doesn’t happen overnight. Get a grip and calm down.

Edit: I’ve got 10gb internet with Sonic and it’ll blow away anything in your sinkhole of a location.

0

u/OldManRiversIIc 3d ago

Stinkhole is correct I live in California. Where 80megabit is close to 100bucks Japan and Korea pay more than have that for above 500megabit Europe is the same. The US has no excuse. They could have fixed this a long time ago but they will not unless there is serious competition. It's all a monopoly.

1

u/monnad87 3d ago

Former cable installer here. It depends on the type of building, the neighborhood, and if the equipment provides fiber. Talk to Sonic or att and see what they can do. If you're in a multiple housing complex that might require new wiring, then your property manager/hoa may need approval. Double check with them to see what the limitations are.

1

u/sps49 3d ago

Where is OP located? I’ve heard good things about Monkeybrains in the City.

1

u/th3_pund1t 3d ago

I had Xfinity for a while until I started seeing overages. I switched to T-Mobile Home Internet. It's a bit slow - 400 Mbps compared to Xfinity's 1000, but it's unlimited.

The cool thing about it is it doesn't depend on being wired in since it's over 5G.

1

u/Key-Article6622 3d ago

They're the only game in town. What incentive do they hve to provide a good service?

1

u/anfrind 2d ago

Earlier this year, my condo building got a mast for Sail Internet, and thus far, everyone who's signed up for it seems to be very happy with it. They use small fixed microwave dishes, which allow them to provide gigabit speeds without laying huge amounts of cable.

You can also get 5G home Internet from both Verizon and T-Mobile, if they have 5G service in your area with enough capacity.

1

u/vishwamaya 2d ago

Came here to say sonic

0

u/y7gy7g 3d ago

It's like a power panel. If your home has a 60A power panel from the 1970s and never upgraded. You can't complain that PGE can't power your new 40A car charger together with house power.

-1

u/AvatusKingsman 3d ago

The limitation has more to do with your building/location than anything else. I’ve got great internet in the Bay Area. Everybody I know in the Bay Area has great internet. Something about your specific situation must be different, and that’s what needs to be solved.

1

u/LoopyOne 3d ago edited 1d ago

There are plenty of people in the Bay Area who do not have great internet. It can vary from street to street.

I’m in a dead zone of fiber. DSL tops out at 12.5Mbps. No home to home fixed wireless providers can serve my home (I’m in the service area, but a site survey at my address shows no line of site to a nearby dish/antenna/whatever).

I’m in range of Verizon and AT&T home 5G but not 5G UW, so speeds top out at 250/30. No T-Mobile 5G.

My only other options are Xfinity (which still has a 1.2 TB data cap, and steaming alone uses 800GB+ per month) and Etheric’s fixed wireless (which costs almost 2x Xfinity and tops out at 100Mbps at my address, but is at least symmetric).

So I’ve got more options than OP, but less than other folks in my same city.