r/HomePod • u/BigTap3953 • 2d ago

Problem with Apple Music on stereo HomePods Question/Support

For the past few weeks, my stereo HomePods connected to a ATV refuse to play any music. Siri confirms the request and then says:

Sorry, there's a problem with Apple Music

Is anyone else experiencing this issue? If so, have you a found a solution?

I have reset the HomePods and ATV multiple times to no avail. I also contacted Apple Support but they weren't able to resolve the issue. We did a screen share and they confirmed that all of my settings are correct.

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u/b12cobalt 9h ago

Yes, I’ve been having a similar issue for the last few weeks. See https://www.reddit.com/r/HomePod/s/dZAhEglti4.

But no, I still haven’t found a solution… Just thought I’d commiserate!

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u/b12cobalt 8h ago

Just fixed this for me (see edit #2 to my post). Maybe it’ll help you too? Good luck

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u/BigTap3953 5h ago

Thanks for the tip. I’ll give it a try. It appears my issue is different from yours. I don’t have iTunes Match. The message I get is sorry there’s a problem with Apple Music.