r/HomePod • u/BigTap3953 • 2d ago

Problem with Apple Music on stereo HomePods Question/Support

For the past few weeks, my stereo HomePods connected to a ATV refuse to play any music. Siri confirms the request and then says:

Sorry, there's a problem with Apple Music

Is anyone else experiencing this issue? If so, have you a found a solution?

I have reset the HomePods and ATV multiple times to no avail. I also contacted Apple Support but they weren't able to resolve the issue. We did a screen share and they confirmed that all of my settings are correct.

2 Upvotes

100% Upvoted

2

u/Educational_Funny939 1d ago

I had this issue last month with my OG HomePod Stereo pair. I restarted them and that seemed to do the trick for me! Hopefully it works for you!

1

u/ischickenafruit 2d ago

Is your account up to date? Can you play music on your phone and cast it to the HomePod

1

u/BigTap3953 2d ago

Apple checked my account and there are no issues. Yes, I can AirPlay music from my iPhone or iPad to the HomePods.

1

u/b12cobalt 3h ago

Yes, I’ve been having a similar issue for the last few weeks. See https://www.reddit.com/r/HomePod/s/dZAhEglti4.

But no, I still haven’t found a solution… Just thought I’d commiserate!

1

u/b12cobalt 2h ago

Just fixed this for me (see edit #2 to my post). Maybe it’ll help you too? Good luck