r/Eugene • u/Character_Basil_7672 • 4d ago

Contacting USPS

Does anyone have experience getting into contact with local USPS locations, specifically River Rd? I need to work with them to find a missing package but work hours make it hard to get there in person and I can never get through to the phone # posted online. Any one have any other recs or do I need to take time off work to get out there??

TIA!

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u/TERR0RDACTYL 4d ago edited 3d ago

Not sure what your work schedule is, but River Road post office is open 9am-1pm on Saturdays.

Edited to add: But you’re better off listening to the other people here and filing a complaint online. USPS has personnel dedicated to tracking down missing mail. They contact the facilities where the last scans occurred and employees there can consult local scan history and dig through containers/work operations.