r/Eugene • u/Taybaysi • Feb 08 '13

Reasonable internet service in Eugene?

I pay WAYYYY too much for my internet services through comcast, please help!

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4

u/mimrm Feb 08 '13

Call Comcast, hit the number for retention/downgrading services, keep saying that the deal sounds too expensive, and after a couple offers, they'll finally give you a good discount on what you are currently getting, for a much lower price.

tl;dr ...

4

u/Taybaysi Feb 08 '13

I'll give it a try, I wasn't sure at first but then I saw the mallard and, well, I'd be a fool to ignore that

2

u/higher_moments Feb 14 '13

You know, I tried that once, but it didn't work nearly as well as people promised. I decided that paying $70/month for 12 Mbps was too steep, but the retention department said that since DSL is objectively inferior (which I'm inclined to believe), the best they can do is give me 5 or 10 dollars off. I can't remember exactly the deal they gave me, but last I checked it looks like they raised the rates again anyway.

I resent Comcast's hegemony in the market, but their internet is fast and reliable. And maybe I'm just terrible at haggling, and you'll have better luck, so I suppose you've got nothing to lose by trying. But the lack of real competition leaves us consumers with very little leverage—Comcast knows that the demand for fast internet is pretty inelastic to price.