r/Eugene 4d ago

SaniPac

Can I just pay 1/3 of my bill? I only get 1/3 of the service.

They're great at trash pickup, but that's it.

0 Upvotes

15

u/canzus3547 4d ago

You have options! FWIW I have had good luck with both Apex and Royal Refuse. 

https://www.eugene-or.gov/4504/Licensed-Haulers-and-Rates

9

u/ChrisInBliss 4d ago

It seems some neighborhoods have good luck with Sanipac and others have bad experiences with them. Same with Apex. I've noticed if you use what majority of your neighbors use it helps.

7

u/RevN3 4d ago

Almost everyone I know has switched to Apex over the years, and none have regretted it. It's a much better service and it's local, unlike Sanipac.

5

u/luckysilvernickel 4d ago

Sanipac must be rolling in money because they sure didn't care about keeping my business - seemed like I had to call at least twice a month about not getting service. Switched to Apex and no problems at all.

3

u/DragonfruitTiny6021 4d ago

Double-check your pickup days, they don't do it all on the same week. Some drivers won't pick up if you don't follow the rules. (spacing, overflow, etc.) Don't forget to complain by phone.

1

u/Wild-Interview-2391 4d ago

The only reason I keep sanipac is because they somehow gave me two yard waste bins and they pick up both without question. They also weren't even billing me for them for over a year until I called and asked why their pick up schedule didn't show yard waste on my calendar. They told me it's because I didn't have yard waste but could add it if I wanted to.

So I guess this is really an endorsement for them being great because they literally do not care.

-1

u/Earthventures 4d ago

Their lawn care service hasn't been satisfactory?

-2

u/GeorgeDogood 4d ago

Sanipac is for rookies and rich people.

Apex is for the savvy and the workers.