r/Eugene • u/Acrobatic-Wallaby422 • Aug 30 '24
Went to Mandy’s for the first time Food
New to town and decided to try the place out. Definitely got food poisoning. Tell me reddit, should I have known better? Is there a secret rep about this place or am I a one off? I looked it up before going and the reviews seemed great at a glance.
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u/GG_Marionberry2797 Aug 30 '24
I will never eat there based on Mandy’s direct responses to reviews on google. Search Mandy’s restaurant reviews on google and look at the responses to any criticism the business receives. She seems truly combative with any less than positive review. It’s truly unprofessional in my opinion and the food doesn’t look that great to support someone like that
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u/BeginningTower1037 Aug 30 '24
Omg you weren’t kidding. Out of curiosity, I went to look at the reviews and saw a recent one 3 days ago where someone said “expensive and shabby”.
Instead of some kind of standard response like: “sorry it wasn’t to your liking! Let us know how you think we can improve your experience. Give us a call!”, she literally said “You are! 😄”. 😳😳 lmao
Honestly I’ve never eaten there, and seeing that attitude, I don’t plan on it. 😂 Terrible business practice.
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u/BeginningTower1037 Aug 30 '24 edited Aug 30 '24
Omggggggg
Review: “Mandy’s was a pretty run down little diner. The employees were friendly and the food was good but the place was decrepit. Luckily the atmosphere didn’t detract from the food as I ate every bite. The berry sauce they had at the table was delicious.”
Owner: “Wow that hurt. Sorry I wasn’t modern enough for you.”
I can’t believe this is reeeaaaaallll! Lmaoooo
Edit: this popped up while scrolling through Google reviews lol. First link under the reviews. https://www.reddit.com/r/Eugene/s/zaXPMvMQmf
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u/Acrobatic-Wallaby422 Aug 30 '24
my fav review response is the one where the reply is just a burger emoji
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u/Bhaaldukar Aug 31 '24
That's strange because I don't think the place is run down at all. I wonder when that review was.
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u/CollectionAlive7979 Aug 31 '24
If you like that you should check out what the Dragon Vine owner says on his 1 star reviews. It’s hilarious and sad at the same time 🙈😂
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u/Current-Government77 Aug 30 '24
This! Take it from someone who worked there. I'm concerned to post too much info and them find out who I am. (They are very active online and reddit and cruel people) but it's dirty, and Mandy has a huge chip on her shoulder.
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u/BeginningTower1037 Aug 30 '24 edited Aug 30 '24
Saw this while going through google reviews! It was right under them without searching for it lol https://www.reddit.com/r/Eugene/s/zaXPMvMQmf
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u/GG_Marionberry2797 Aug 30 '24
The lady seems like she has some issues but I will say it was entertaining to read those response and think wtf is she thinking 🤣
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u/Acrobatic-Wallaby422 Aug 30 '24
Yeah I didn’t dig into the reviews until after I had eaten there. It seems there have been a couple in recent weeks that reported getting cold food like I received. Maybe they are just going through a rough patch.
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u/bagelwholedonutwhole Aug 30 '24
Something about work scarcity around town emboldens business owners and managers to act like total ass hats. People like to clutch on to home town vibes and defend nostalgia but in all honesty, the food in town is in the bottom of the barrel of the culinary world
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u/Veggierap Aug 30 '24
I kinda love Mandy for that
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u/DeltaUltra Aug 30 '24
Yeah, it's kind of like a different version of Wendy's social media team. Instead of wit and snark, it's curmudgeoned get off my lawn vibes.
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u/Other_Seesaw_8281 Aug 31 '24
You obviously want the fake cookie cutter responses? This seems more real.
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u/DerFahrt Aug 30 '24
We went in one time, sat down, looked around and immediately left. The cleanliness at front-of-house was so atrocious that we didn’t bother with pressing our luck with the kitchen.
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u/UnlikelyPlatypus89 Aug 31 '24
I heard a kitchen cook quit and just scream at the waitress and owner. It was really entertaining as the customer but I felt bad for the two women.
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u/Fairy_Flutter Aug 30 '24
Never eaten there, although I'll say I always check reviews before I go somewhere new just to get a feel for the overall consensus. I just took 2 min to look at the reviews and the snark, catty, rude toned responses from the owner is enough to make me not want to EVER eat there. Part of owning a business, especially food business is being able to handle reviews and constructive criticism. That attitude is just childish.
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u/Acrobatic-Wallaby422 Aug 30 '24
yeah I glanced at the total stars when i looked it up, but didn’t dig into it until AFTER. A mistake I won’t make again.
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u/Fairy_Flutter Aug 30 '24
I'm sorry you got food poisoning! I hope you feel better soon. I got food poisoning in February from some frozen pork and vegetable dumplings at Walmart and I was violently sick for a week and ended up in the ER. It's awful. The irony in it all is, I was joking to my partner that I never buy frozen Chinese ish food from grocery stores because I don't wanna get sick. Lmao jokes on me less then 14 hours later i was so sick! NEVER AGAIN 🤣😭😩
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u/Acrobatic-Wallaby422 Aug 30 '24
That terrible. I had something similar a few month ago back home. Spent a few hours in the urgent care hooked up to IVs. Luckily this go around seems to be pretty mild compared to that.
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u/Casdoe_Moonshadow Aug 30 '24
I had one meal there and it was a greasy mess and never went back. Not sure why some people love this place so much.
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u/woodytobiasjr Aug 31 '24
Same. I love diner food, but my entire family hated their dishes and have never been back since. Go to Countryside Pizza instead for some good diner food.
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u/Bhaaldukar Aug 31 '24
One experience might be an anomaly. I'm not going to say it's amazing food because it's a diner it's not exactly supposed to be but I always enjoy it.
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u/Casdoe_Moonshadow Aug 31 '24
Yeah, that is very true. It was the attitude of the staff ultimately that made it not worth our time to retry. We have other diner options with staff that is more interested in serving good food. For example, my husbands hashbrowns were greasy and undercooked (almost white) - and he asked if he could have crispy hashbrowns. They said they'd ask about it and never got back to us about it by the time we were done with the place. Oh and the water glasses had a film on them (which I know can happen) but the water was tepid on top of it. I am a weirdo about that, I know... but filmy lukewarm water is just not my thing.
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u/Bhaaldukar Aug 31 '24
I don't blame you. I'm just confused because I went quite often for a long while (it was with a friend group, not really my choice). Always great service, good food (for what it is) etc etc. I can't reconcile my own experiences with what people are saying on here.
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u/Local-Cryptid0524 Aug 30 '24
Same, man. Went once for karaoke night, got the pulled pork sliders, and spent the next 24 hours puking on and off. My partner was totally fine though; they got a basic breakfast.
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u/Dank009 Aug 31 '24
Only thing I ever had there was a basic breakfast and while I did not get sick, it was not good.
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u/doosalone Aug 30 '24
I feel like it is the most basic version of barely trying.
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u/theseareorscrubs Aug 30 '24
I think you just branded the new official slogan for all of Eugene restaurants.
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u/Duke0fMilan Aug 30 '24
I can’t stand the place and absolutely do not get the hype. I’ve been there 5+ times and it is not good.
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u/raptoraboo Aug 30 '24
I am seeing so many mixed responses! I like their food a lot, it’s better than the other breakfast places I’ve been to, though I have not been to many. I didn’t know about the reviews or the owner being so salty about negative reviews until reading this thread. I am very on the fence… we haven’t had a bad meal personally. It’s a little run-down inside but I am from a smaller town and it didn’t really strike me as too unusual because that’s what most of the restaurants I’ve been to are like. However, I hate entitled small business owners and likely won’t be back. Hopefully I can find a new breakfast and lunch favorite!
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u/Oregongirl1018 Aug 30 '24
Chambers Grill and Taphouse has great food and is really clean! Their corned beef hash is amazing!
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u/raptoraboo Aug 30 '24
Thank you for the suggestion!! I love corned beef hash but I’ve only had it from a can haha
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u/DookieToe2 Aug 30 '24
Mandy’s is one of the worst places in town. The only reason they survive is they’re dirt cheap and open 24hrs.
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u/pirawalla22 Aug 30 '24
I don't love the place personally but people on this sub often recommend it very highly. It definitely does not have a bad reputation, in general.
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u/Medford_Lanes Aug 30 '24
I went there right after they opened. We talked at the table how it seemed like they were listening in on our conversation about the food. Like the server/manager directly responded to stuff we were saying in private. We found out months later that they totally were spying on tables with cameras/mics. Pretty sad place in my experience.
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u/NillaWafer3461 Aug 30 '24
They somehow screw up our pretty basic DD orders every time.
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u/Acrobatic-Wallaby422 Aug 30 '24
I did also experience this. I wrote it off as the waiter said it was his first time serving. Ordered a coffee twice before it came and he did put my entree order in wrong.
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u/Illustrious-Art-1817 Aug 30 '24
"Every time" why are you still ordering?
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u/AntiAtavist Aug 30 '24
If you guys get my order wrong seventeen or eighteen more times, I'll stop coming here!
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u/captpeony Aug 30 '24
We went once and will never go back. Subpar food, and the place looked like it hasn't been cleaned since 2005. Worse than iHop and definitely not worth the money. I have no idea how people enjoy the food, it tastes straight out of a bag, and I could tell they microwaved half of what we ordered.
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u/babygorl23 Aug 30 '24
Ever had a rubbery pancake?
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u/Acrobatic-Wallaby422 Aug 30 '24
I have not! Well that’s not true. I’ve made some pretty terrible pancakes in my life
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u/babygorl23 Aug 30 '24
We went there back in April. Food was terrible and the pancakes were rubbery! I have never in my life had a rubbery pancake.
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u/Parsnip-n-Chives Aug 30 '24
Went once on a first date, both of us got sick - 100% don't recommend (Mandy's and my date)
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u/maybe2223 Aug 30 '24
I went once. Ordered my eggs over medium, they came out raw- the whites were clear. 🤢 Never returned.
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u/DantesInfernalracket Aug 30 '24
Ok, I went here on a recommendation with my husband recently and it was awful! The tables were sticky, they sat us in a sweltering corner of the restaurant when the whole place was open (we eventually asked if we could be moved to where they had AC), the food was so gross. My husband and I left to get dessert somewhere else. I should have known it was going to be bad when we had a fly that kept buzzing around our table. I truly do not know how this place gets recommendations about them.
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u/tom90640 Aug 30 '24
Back when they first opened the "guy in charge" possibly one of the owners or possibly the chef posted about the opening. He neglected to change his redddit name so when people looked at his comment history it was filled with his appreciation for the naked women picture sites. He was pretty graphic in what he liked. I don't know if he changed his reddit name or deleted the history. Went there once (before I read the reddit stuff) and the food wasn't great.
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u/Green-Principle1649 Aug 30 '24
i’ve gone once. the food was ridiculously salty like someone had dumped a whole salt shaker on it and the waitress (based on the comments might’ve actually been the owner) was pretty rude. hated the experience. never been back
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u/LaVidaYokel Aug 30 '24
I didn’t get sick but I definitely wasn’t impressed with Mandy’s. Forrester’s makes great breakfast, all day long too; its my top choice. Do not go to Jazzy Lady’s.
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u/Sortanotperfect Aug 31 '24
I second Forrester's not only for the food, but the service too. Solid.
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u/HoboSpooder Aug 31 '24
It's fine. It just feels like a local Wendy's. The biggest thing is their hours as someone who used to work night shift and currently works swing. It's not going to wow you, but it's not going to be shit either. One concern is I have seen their "looking for server" posts i'll see someone ask about wages they always deflect or say "check us out" so I doubt people there are getting paid well.
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u/FloBot3000 Aug 30 '24
I didn't care for the food. Wouldn't go back unless it was after the bars close and need late night snacks.
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u/dethtroll Aug 31 '24
I got the most explosive diarrhea of my life after eating there once. Also, the food and service was god-awful. I never went back.
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u/scootersgod Aug 31 '24
You can look up their last health department inspection! They last had one on June 13th and they got docked for having hazardous food out. They had meat out on the counter and it was temping at unsafe temperatures
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u/Acrobatic-Wallaby422 Aug 31 '24
well damn seems they did not learn that lesson. how does one look those up? I did call and report that I got sick after eating her and would love to know if it gets followed up on.
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u/scootersgod Aug 31 '24
here’s the link! they got a 95, which isn’t bad. but with the hazardous food left out, I’d be weary. Especially if they do that WITH the health department there.
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u/scootersgod Aug 31 '24
if you click on the restaurant name at the top, it’ll take you to their past inspections too. they’ve had that docked in the past multiple times
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u/sexycadaver Aug 30 '24
the food is overpriced and very meh. but if you want to drink at 7 in the morning...
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u/Dank009 Aug 31 '24
I only went once that I remember, I didn't get sick but my food was definitely sub par.
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u/Auragone Aug 31 '24
Hey I got food poisoning too! I went recently for the first time and I felt duped. It was nothing like the picture that the reviews had painted in my mind. Perhaps there is a secret portal you need to enter through in order to have that 3.9 star dining experience. Or maybe you just need to be high. That must be the part I missed.
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u/twielyeght Aug 30 '24
I've only had good experiences there. Usually just breakfast items, but I have had some if the sandwiches before. Food isn't amazing, but it's your basic diner food. Honestly I think you were just unlucky, but saying that I haven't been in the last year or so. Things could have changed.
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u/Covfam73 Aug 31 '24
Moved to sutherlin 2 years ago and early on my wife and i found mandy’s and almost every week we go there, THE best pastrami sandwich ive ever had in my 52 years and my wife loves the cuban, breakfast is great too!
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Aug 31 '24
[removed] — view removed comment
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u/Acrobatic-Wallaby422 Aug 31 '24
based on their responses to negative google reviews I doubt that. I did leave a review about my experience.
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u/hclarice Aug 31 '24
Eh I went one morning after a night of drinking, ordered the biscuits and gravy, and threw most of it away. No flavor, very bland, the biscuits just tasted like a straight up flour patty, and it wasn’t even that warm. Definitely one that is a last resort if McDonald’s for some reason is closed.
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u/Emergency-Soil-4381 Aug 31 '24
I have been in Mandy’s once pre-Covid, once during Covid( just take out) once post Covid. My understanding is as an industry they all are short staffed. Don’t know if I would choose to go back anytime soon.
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u/Lopsided-Example3779 Aug 31 '24
My fiancé and I took a liking to Mandy’s a couple years ago. Last couple times we ate there we both didn’t feel well and have been totally turned off to it since. Haven’t gone back and don’t plan to. Brails (at least for breakfast or brunch) is much better and the people are really nice!
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u/Glittering-Egg-3506 Sep 01 '24
We used to eat there multiple times a week. It was consistently good, but we are also vegetarians so maybe that helped prevent food poisoning. We moved to the Midwest recently and really miss Mandy's!
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u/HRHjmp Sep 01 '24
I wish I liked them; they're in my neighborhood. But it's meh and overpriced. I'd almost prefer for it to be awful instead of blah. For breakfast diner food, I prefer Brails or Addi's
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Aug 30 '24
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u/Acrobatic-Wallaby422 Aug 30 '24
what time do you usually go? i’m wondering if that’s what contributed. a lot of folks that say they love it seem to go in the morning, so maybe i should give it another shot at different hours
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u/Bhaaldukar Aug 31 '24
I've eaten there probably a couple dozen times and have never gotten food poisoning. You were unlucky.
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Aug 31 '24
You should have walked out when you smelled the lack of care and cleanliness…I def doesn’t cater to a hygienic concerned demographic
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u/dizzzy-lizzzyyyy Aug 31 '24
I almost got kicked out of there because they thought I was smoking weed😭
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u/PaulC_EUG Aug 31 '24
Family and I have been in to Mandy’s many times, including take-out all through COVID … never any problems. Sorry you had that experience. Could it have been an unidentified allergy?
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u/Acrobatic-Wallaby422 Aug 31 '24
No I have never had food allergies and Ordered something I eat often
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u/lapheonix Sep 02 '24
I’ve stopped here after night shifts a few times and I’m always disappointed with the food and services received. Never gotten sick but I always regret purchasing immediately afterwards. 😅
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u/EpidonoTheFool Aug 30 '24
I’ve heard nothing but great things about the place, I had a milkshake from there once. That’s all I know
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u/Individual_Taste_607 Aug 30 '24
My family of five goes there probably twice a month, for breakfast/brunch. We absolutely love it and none of us have ever gotten sick. I think, honestly, you just got unlucky.